Credits are digital. Here is how and when you get what you paid for.
This policy covers the credit packs on the Pricing page. Everything else on AIJobAlert.com is free and needs no delivery.
A credit pack is a digital service: credits for making AI notes from YouTube videos on this website, valid for a fixed number of days. There are no physical goods, no courier and no shipping charge. The price shown on the Pricing page is the full amount you pay.
The credits are added as soon as Cashfree confirms the payment, usually within a few seconds, while the payment window is still open. You are then taken to your account page, which shows your credits, their end date and the payment ID.
If your bank takes longer to confirm, or you close the window before it finishes, the credits are still added once Cashfree tells us the payment went through, normally within a few minutes. If money has left your account and the credits have not arrived within 24 hours, write to us (see below): we will add them, or refund you in full under our Refund & Cancellation Policy.
The credits are added to the account you were signed in to when you paid, that is, your Google account’s email address. Sign in with the same Google account on any phone or computer to use them. We do not send a product by email or post.
Exactly the number of credits, the number of days and any extras (such as no ads) listed for that pack on the Pricing page at the moment you paid. One credit makes one new set of notes from a YouTube video, with its mind map, MCQs, flashcards and PDF. Editing a pack later never changes one already bought.
Your free notes of the day are used before your credits, and a note that fails to generate gives its credit back. If you buy a pack while you still have credits, your unused credits move to the new pack’s end date, so they never run out sooner. PDFs are made by your own browser: you choose “Save as PDF” in the print window and the file is saved on your device.
Write to support [at] aijobalert.com from the email address you sign in with, and include the payment ID (a long number, shown on your account page and in Cashfree’s receipt). We check the payment with Cashfree and reply within 3 working days. You can also use the contact form.
